WORK WITH US

RECEPTIONIST/ADMINISTRATIVE ASSISTANT

LOCATION: PLEASANTON

CONTRACT: OTHER

WORK FROM HOME: NO

EXPERIENCE REQUIRED: 0-2 YEARS

JOB DESCRIPTION

Wonksknow is looking for a Receptionist (part-time or full-time) to work at our Pleasanton, CA facility. The person should be meticulous in their work and have exceptional communication skills. This job will involve greeting customers who visit or attend classes at the facility. The person will also receive incoming phone calls from existing and prospective customers.

Salary: $15.00 - $25.00 per hour

Job Types: Full-time, Part-time, Internship

Benefits:

401(k)

Health insurance

Schedule:

4 hour shift

8 hour shift

COVID-19 considerations:

All customers and staff are recommended to wear masks.

Ability to commute/relocate:

Pleasanton, CA 94566: Reliably commute or planning to relocate before starting work (Required)

Experience:

- Customer service: 1 year (Preferred)

- Organizational skills: 1 year (Preferred)

- Phone etiquette: 1 year (Preferred)

- Telemarketing: 1 year (Preferred)

- Sales: 1 year (Preferred)

Work Location: One location

JOB RESPONSIBILITIES:

- Greet people as they come and give a tour of the facility and the services offered by the company.

- Lots of phone and email follow-ups will be required.

- You must be able to create a consultive conversation in a short time and present solutions that meet the potential customers' needs. The ideal candidate will also be patient and cool-tempered in dealing with rejection.

JOB REQUIREMENT

- Self-driven with a solid work ethic.

- 1+ years of sales experience is recommended but optional.

- Telemarketing experience is preferred.

- Excellent verbal and written communication skills.

- Detail oriented.

- Authorization to work in the United States.

Appointment Setter - Education Sales (Part-Time)

Wonksknow has a WASC-accredited, CODiE Award-winning computer science education program that teaches real, industry-grade coding and robotics to students in grades 3 through 12. Our middle and high school students learn Python, Java, data structures, and AP Computer Science the way college freshmen do, taught by live instructors who know how to make rigorous content accessible.

We are looking for a motivated and articulate Appointment Setter to join our Pleasanton office. You will be the first point of contact for schools and school districts across California and beyond, reaching out to CTE coordinators, curriculum directors, expanded learning program directors, and principals to introduce our program and set up meetings for our sales team. This is a phone-first role. You will be making 30-50 outbound calls per shift to school administrators on Tuesdays, Wednesdays, and Thursdays during the midday hours when they are most reachable.

Responsibilities:

• Deliver a concise, compelling pitch that positions our program.

• Follow up on calls with personalized emails.

• Identify the right decision-maker at each district (CTE coordinator, curriculum director, after-school program director, or principal) and navigate to them.

• Log all activity, notes, and outcomes in our CRM and maintain an organized prospecting pipeline.

• Schedule discovery calls and demos between qualified prospects and the Wonksknow leadership team

• Track and report on call volume, connection rates, and meetings booked weekly.

• Should be able to take the account from lead stage to signup. Lots of phone and email followups will be required.

• You must be willing to be on phone calls most of the time with the goal of explaining and selling company's products and services.

• You must be able to create a consultive conversation in a short time and present solutions that meet the potential customers' needs. The ideal candidate will also be patient and cool-tempered to deal with rejection.

• Follow up with prospective customers who have shown any signals of being interested in the products and services offered by the company.

LOCATION: PLEASANTON

CONTRACT: PART TIME

Apply here